Cancellation & Refund Policy
At NH FlyNow, powered by Natural Hospitality, we understand that travel plans can change unexpectedly. This Cancellation & Refund Policy outlines the terms under which cancellations and refunds are processed.
1. Cancellation Policy
- All cancellation requests must be made through our official communication channels (email or customer support).
- Cancellations are subject to the terms and conditions of the respective airlines, hotels, or service providers.
- Depending on the fare type or package selected, cancellation charges may apply.
- Some bookings (such as promotional or discounted fares) may be non-refundable.
2. Refund Policy
- Refund eligibility depends on the rules of the airline, hotel, or travel service provider.
- Any applicable cancellation fees, service charges, or penalties will be deducted from the refund amount.
- Refunds will be processed only after we receive confirmation from the respective service provider.
- In certain cases, refunds may be issued as travel credits or vouchers instead of cash.
3. Refund Processing Time
- Refunds are typically processed within 7–21 business days after approval.
- The actual time for the amount to reflect in your account may vary depending on your bank or payment provider.
4. No-Show Policy
- If you fail to check in or use the booked service (flight, hotel, etc.) without prior cancellation, it will be treated as a “no-show.”
- No-shows are generally non-refundable.
5. Changes and Rescheduling
- Changes to bookings (date, time, name corrections) are subject to availability and provider policies.
- Additional charges or fare differences may apply.
6. Force Majeure
- In case of unforeseen events such as natural disasters, government restrictions, or emergencies, refund and cancellation policies will depend on the respective service provider’s guidelines.
7. Service Fees
- NH FlyNow may charge a service fee for processing cancellations, changes, or refunds. This fee is non-refundable.
8. Contact for Cancellations & Refunds
For any cancellation or refund requests, please contact us:
Email: support@nhflynow.com
Phone: +1-XXX-XXX-XXXX
By booking with NH FlyNow, you acknowledge and agree to this Cancellation & Refund Policy.